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Customization

Most Jarvis Neon signs are personalized. This page walks you through what you can change and what details help us build the sign you have in mind.

What you can personalize

  • Text: a name, a handle, a business name or a short phrase. Shorter text generally reads better from a distance.
  • Font: pick from the font options on the product page.
  • Color: choose the neon color from the options listed for that design.
  • Size: select from the sizes offered. Larger sizes make thin script lettering easier to read.
  • Logo or artwork: for logo signs, send a clear file (vector formats such as SVG, AI or PDF work best; a sharp PNG is also fine).

Choosing a sign for your space

  • Desk or shelf: a compact size keeps the sign in proportion with a monitor or bookshelf.
  • Streaming or video background: bold fonts and simple shapes read more clearly on camera than very fine script.
  • Counter or shop window: keep the message short so customers can read it at a glance; check that a power outlet is close by.

How the process works

  1. Choose a design and fill in your text, font, color and size on the product page, or attach your logo where the option is available.
  2. Place your order. Our team reviews the details. If something is unclear or may not turn out well in neon, such as very small lettering, we email you before production.
  3. Your sign is built in 5–7 business days using LED neon flex on acrylic.
  4. It ships with an estimated transit time of 6–9 business days.

Changing your details

Please check spelling carefully before you check out. If you need to change something, email us right away with your order number. Changes are easiest within 24 hours, before production begins. After that, cancellation carries a 15% fee, and a sign already made to the details you provided cannot be changed.

Using logos and names you do not own

We can only make signs from designs you have the right to use. Please read our Copyright Policy before sending a logo or artwork.

Have an idea that does not fit the options?

Email us a description or a sketch, and we will let you know whether we can make it.

Email
support@jarvisneon.com
Support hours
Monday – Friday, 9:00 AM – 5:00 PM (GMT+7)